New Activities Response to Consultation - 16 April 2021

Following the Victorian Energy Upgrades New Activities Consultation, the Department of Environment, Land, Water and Planning (the department) is on track to introduce the first of its four new activities from mid-2021. The department has published the New Activities Response to Consultation outlining the process to date and next steps.

A total of 25 stakeholder submissions were received through the consultation, that commenced on
18 December 2020. This provided valuable feedback on the proposed new activities and the department thanks those who provided input.

The department has considered this feedback and has made several decisions on the approach to developing these new activities. The response to consultation outlines these decisions.

Next steps

The department will revise the Specifications and Regulations for cold rooms based on this consultation. The department proposes to publish the final Regulations and Specifications for the new cold rooms activity in the second half of 2021.

The department will progress the development of the hot pipe lagging, building EMIS and smart thermostat activities, building on stakeholder feedback received during the consultation. Draft Regulations and Specifications will be consulted on for these activities in the second half of 2021.


The Victorian Energy Upgrades (VEU) program is established under the Victorian Energy Efficiency Target Act 2007 to help Victoria reduce its greenhouse gas emissions, reduce the use of electricity and gas and invest in industries that provide energy efficiency and demand management technology and services. The program provides subsidies for residential and business consumers to reduce their energy use by upgrading appliances, processes or buildings.

To increase the pool of opportunity for energy efficient upgrades and support the 2021-2025 VEU program targets, the Department of Environment, Land, Water and Planning (the department) is looking at expanding the range of energy efficiency upgrades (activities) that are available to households and businesses.

Public consultation processes on new activities enable stakeholders to provide feedback on issues papers which set out options to introduce new activities into the VEU program, and also to comment on draft regulations and specifications which govern how an activity can be carried out.

This consultation seeks stakeholder feedback on four potential new VEU activities including:

  • upgrades to the refrigeration equipment of cold rooms – issues paper and draft regulations and specifications
  • installation of Energy Management Information Systems (EMIS) in commercial buildings – issues paper
  • upgrades to install lagging (insulation) on pipework heated by gas appliances – issues paper
  • installation of smart thermostats for residential heating and cooling systems – issues paper.

Feedback from your submissions will be used to guide the creation and implementation of new VEU activities.

Further issues papers and draft regulations and specifications for potential new activities will be released for consultation on the Engage Victoria website as they are developed.

The VEU program is governed by the Victorian Energy Efficiency Target (VEET) Act which legislates that, among other things, these activities must reflect the greenhouse gas reduction achieved. These consultations are focused on the technical considerations for achieving, calculating, administering and demonstrating these greenhouse gas reductions.

Read the Papers

Issues Papers and the Response to Consultation for the four potential new activities can be found below.

Feedback from stakeholders has already been received on the potential for cold room upgrades using a public consultation process conducted in August 2019. This second round of consultation for the cold rooms activity is seeking your feedback on the draft regulations and specifications for the activity.

Click 'See more' for MS Word versions of the issues papers
New Activities Response to Consultation
PDF (1.06 MB)

OPEN - New and revised activity consultations

Please select the new and revised activity page of interest to you

Have your say

Stakeholders can submit their feedback on the four potential new activities by completing surveys which are available by selecting the activity tiles below and/or the new activities consultation response form below the tiles.

Feedback from stakeholder submissions will be used to guide the creation and implementation of the new VEU activities.

Submissions can also be emailed to or sent as a hard copy submission to:

Energy Demand, Programs and Safety

Victorian Energy Upgrades Consultation 2019

PO Box 500, East Melbourne, VIC, 3002

If you make a submission by email or post, please indicate whether you would like your submission to be made public in full, public without your name or organisation name, or not made public.

Collection Notice

The department is committed to protecting personal information provided by you in accordance with the principles of the Victorian privacy laws. The information you share with us in your responses will be used only for the purpose of this consultation. We will also share your submission with the Essential Services Commission, who regulate and administer the VEU program. Where you choose to provide personal information, the department may use it to provide you consolidated feedback on the submissions we receive or to seek clarification on your submission.

Information you provide may also be published as part of reporting back on the consultation, however the department will not disclose any information without your consent. All fields on this form relating to personal information are optional.

You may access the information you have provided to the department by emailing:

More information about DELWP's privacy policy is available via the link below:

About Us

The VEU program is a market-based program that encourages households and businesses to reduce their energy consumption. When accredited businesses (known as accredited providers) undertake eligible energy efficiency improvements in homes or businesses, they create Victorian Energy Efficiency Certificates (VEECs). Each VEEC represents one tonne of greenhouse gas emissions saved over the lifetime of the activity or product installed. VEECs can then be sold to energy retailers which are each assigned a number of VEECs that they must purchase based on their annual electricity and gas sales.

The VEU program is designed to encourage the uptake of energy efficiency activities in residential, business and non-residential premises. These activities are specified in the Victorian Energy Efficiency Target Regulations 2018, Victorian Energy Efficiency Target (Project-Based Activities) Regulations 2017 and associated Specifications.

Find Out More on VEU

For more information on Victorian Energy Upgrades please visit the following: