Overview

The Victorian Energy Upgrades program provides subsidies for residential and business consumers to reduce their energy use by upgrading appliances, processes or buildings.

The Victorian Energy Efficiency Target (VEET) Act 2007 (the VEET Act) establishes the legislative and regulatory framework for the Victorian Energy Upgrades program. The Department of Environment, Land, Water and Planning (the Department) is reviewing the legislative structure of the program to ensure it continues to operate effectively and efficiently, meet ambitious emissions reduction targets and support the interests of consumers.

How to participate

As part of the public consultation process on the review of the VEET Act, stakeholders will have the opportunity to provide feedback on:

  • A consultation paper on a proposed Code of Conduct for Accredited Providers, along with an appendix outlining what the Code might include. The Department invites stakeholders to comment on the paper and appendix and respond to the guiding questions by close of business, Thursday 18 November 2021.
  • A consultation paper on program compliance and enforcement, consumer protections and data privacy. The Department invites stakeholders to comment on the paper and respond to the guiding questions by close of business, Thursday 25 November 2021.

Submissions can be sent by email to energy.upgrades@delwp.vic.gov.au. Please note in your submission if you consent to it being published in future.

Next steps

Feedback from your submissions will be used to guide any proposed reforms to the legislative and regulatory framework for the Victorian Energy Upgrades program. It will also inform the development of communications to improve the ability of businesses and households to participate in the program.

Privacy collection notice

The Department is committed to protecting personal information provided by you in accordance with the principles of the Victorian privacy laws. The information you share with us in your responses will be used only for the purpose of this consultation. We will also share your submission with the Essential Services Commission, which regulates and administers the VEU program. Where you choose to provide personal information, the Department may use it to provide you consolidated feedback on the submissions we receive or to seek clarification on your submission.

Information you provide may also be published as part of reporting back on the consultation, however the Department will not disclose any information without your consent. Please note in your submission if you consent to it being published in future. All fields relating to personal information are optional.

You may access the information you have provided to the Department by emailing: energy.upgrades@delwp.vic.gov.au.

More information about the Department's privacy policy is available at: https://www2.delwp.vic.gov.au/privacy