Overview

The Essential Services Commission is seeking your views about our proposed approach for setting the 2022 Victorian Default Offer prices until 16 June 2021.

We propose using largely the same approach as we did for our current Victorian Default Offer price determination (2021) and believe that this approach will best meet our legislative objectives and requirements. We are particularly seeking your feedback on the matters we said, in the past, we would consider in future reviews:

  • our approach to bad debts, and
  • the length of the regulatory period.

Submissions to our consultation paper have now closed.

Our consultation paper

Our consultation paper seeks feedback on two issues:

  1. our approach for the next Victorian Default Offer determination to apply from 1 January 2022
  2. how the current Victorian Default Offer price determination should take into account changes to network tariffs applying from 1 July 2021.

These matters are covered in the same paper, as our approach to reflecting changes to network tariffs may affect the process and issues for our next determination but they each have their own Engage Victoria consultation page.

For information on the consultation process for how the 2021 Victorian Default Offer price determination should take into account changes to network tariffs applying from 1 July 2021, visit our 2021 Victorian Default Offer Engage Victoria page.

How to participate

We are seeking feedback from stakeholders on how we can best meet the objectives of the Victorian Default Offer.

How to provide us with your feedback:

  1. provide comments
  2. upload a submission document(s)
  3. attend our public forum on 20 May 2021.

Submissions to our consultation paper have now closed.


Collection notice

As part of making a submission, we need you to provide personal information, such as your name, email address, town of residence and postcode. We may use this information to send you updates about this review. We may also collect personal information when you contact us with a query. Aside from any exceptions in relevant privacy legislation, we will not use or disclose the information you provide for any purpose other than to progress and respond to your query. You have the right to access personal information we hold about you. We may ask you to pay a small fee for this. You can also request that we correct your personal information in our records at no charge by contacting communication@esc.vic.gov.au.

We will publish your submission

Unless you tell us otherwise we will publish your submission the on the Essential Services Commission website. This process may involve publishing your personal information (your name, not your address). We generally do not accept anonymous submissions. If you have concerns about your identity being made public, please consider making your submission confidential rather than submitting it anonymously.

Requesting confidentiality

If you believe your submission contains information that should be confidential or commercially sensitive you must let us know why in writing. If we agree the information is confidential or commercially sensitive you will need to provide us two copies – one complete and one redacted version (preserving page numbers etc by not simply deleting information). If you make your submission public (e.g. by giving it to the media) we will assume confidentiality no longer applies and publish the unredacted version.

Read more information about our submissions policy.


About us

The Essential Services Commission is responsible for setting the Victorian Default Offer prices, which are designed to be a simple, trusted and reasonably priced electricity option that safeguards customers that are unwilling or unable to engage in the market. Each year we are required by the Victorian Government to review the Victorian Default Offer prices we have set to make sure they are based on efficient costs and continue to provide a safeguard to consumers.

The Essential Services Commission is an independent regulator that promotes the long term interests of Victorian consumers with respect to the price, quality and reliability of essential services. We regulate Victoria’s energy, water and transport sectors, and administer the local government Fair Go Rates system.