We want to hear from you:

Victoria Police is embarking on a major program of reform to how we deliver policing services so that we can meet current and future community safety priorities and continue to keep Victorians safe.

Community Survey

We wanted to know more about what is important to you, which services you want Victoria Police to prioritise and how we can better provide those services now and into the future.

The recent survey into how, when and where policing services are delivered to the community was conducted between 8 February and 30 April 2021 as a way to gain community feedback about Victoria Police’s service priorities and provide a baseline from which to measure improvement.

We would like to thank the Victorian community for sharing their experiences, concerns and insights with us in this survey.We received a total of 6,209 responses, which is a fantastic result.

Approximately 50% of respondents were from metropolitan areas, 45% were from regional areas, 4% were unknown and 1% were from interstate. Women and men made up approximately 53% and 42% of the cohort respectively, with the remainder preferring not to say or self-described.

From the survey your top service delivery concerns related to:

  • Police visibility
  • Community engagement
  • Support for family violence and sexual assault victims
  • Enforcement of COVID-19 restrictions
  • Administrative processes and wait times.

Some of the top ideas to improve service delivery included:

  • Increased police presence
  • Improved police officer training on mental health
  • More female police officers working in family violence and sexual assault
  • Police in Schools Education Program
  • A Victoria Police App for mobile devices.

This feedback will be incorporated into the next stages of consultation and service design.


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