Victoria Police is committed to transforming our service delivery to better meet population growth, changes in society, and increasingly complex crime themes. Our new model will ensure operational efficiencies, improved community accessibility and greater focus on prevention.

We want to hear from you:

Victoria Police is undertaking the planning process to develop our future service delivery model and are seeking feedback from the community and our partners to help us make Victoria a safer place.

We want to know more about what’s important to you, which services you want Victoria Police to prioritise, and how we can better provide those services now and into the future.

Together, we will develop innovative and workable solutions that meet community needs and expectations.

To have your say, please donate 5 minutes of your time to complete the online survey below and be mindful that our ‘policing family’ includes: Police, Protective Services Officers, Police Custody Officers and civilian staff.

We will continue to provide updates on this site as the work progresses, and further information is available on the Victoria Police website.

Please note that this survey is not a way to report a specific crime. If you would like to report a crime, please phone Victoria Police on 000 if it is an emergency or otherwise contact the Police Assistance Line on 131 444, or Crime Stoppers Victoria on 1800 333 000.


If your require this information in an alternative format, please contact PRIORITYCOMMUNITIESDIVISION-SERVICEDELIVERY-OIC@police.vic.gov.au.

Closed consultations


This information is solely for the purpose of better understanding the community's needs and all respondents will remain anonymous. Any personal information you provide is collected and handled in accordance with the Privacy and Data Protection Act 2014. The Victoria Police Privacy Statement can be viewed at https://www.police.vic.gov.au/privacy