Over the last 10 years there have been many changes to the way Victoria manages emergencies. These changes are meant to improve the way we prepare for, respond to, and recover from major emergencies such as bushfire, flood, storm, and heatwave.
For example, Victoria's emergency management agencies (such as police, fire, state emergency service and ambulance) can now send information and warnings to your phone, and Apps such as Vic Emergency will allow you to see all emergency information and warnings across Victoria.
We want to understand if you think the changes to emergency management arrangements in Victoria are helping you and your community before, during, and after major emergencies.
We invite you to share your views and experiences in this survey.
Your views, along with those we have gathered from organisations and agencies from Victoria’s emergency management sector (such as police, fire, state emergency service and ambulance) will be included in the Inspector-General’s report to the Minister for Police and Emergency Services.
What is a major emergency?
The questions in this survey are about major emergencies.
A major emergency is the kind of event that puts (or could put) your safety or health in danger, or that destroys or damages (or could destroy or damage) property and our environment.
Major emergencies bring a lot of harm. It takes a long time for things to get better afterwards.
Some examples of major emergencies are the heatwave and Victorian bushfires in 2009, the floods in 2010 and 2011, the Hazelwood Coal Mine Fire in 2014 and thunderstorm asthma in 2016.
About this survey
This survey has 21 questions and they are grouped in five parts:
- before an emergency
- during an emergency
- after an emergency
- your experience
- about you.
You can answer all the questions, or you may just want to answer some of the questions. The survey uses a few ways for you to give your answer.
Please click on the 'Submit my answers' button at the end of the survey when you have finished. Submissions will be taken until 5pm Friday 16 August 2019.
Some of the questions are about your own experiences.
If the questions make you feel upset or worried you can exit the survey at any time by leaving this page. You can also get help anytime by telephoning:
- LifeLine 13 11 14
- beyondblue 1300 224 636
Depending on where you live you may experience different natural hazards.
Hazards are things like fire, flood and storm.
When hazards threaten to - or cause - damage to lives, property and the environment, they become emergencies.
You can find out the hazards in your area by typing your postcode, your town's name, or your municipality in the spaces at the top right corner of the map below.
Before an emergency
Sharing responsibility when preparing for emergencies makes people safer.
Sharing responsibility means that emergency management agencies work with people and their communities before, during and after emergencies. There are times when the agencies have greater responsibilities than others; for example, the fire agencies are generally more able than people to identify the known risks about bushfire.
People in communities who are actively involved in preparing for emergencies understand their emergency risks, and know what to do if an emergency occurs.
The organisations and agencies from the emergency management sector (such as police, fire, state emergency service and ambulance) have changed how they communicate and work with people and their communities, especially Victorians who may become vulnerable in an emergency because of physical ability, mental health, literacy and language spoken.
The following questions will help us understand what you think is most important to help you get ready for an emergency such as a bushfire, flood, storm, and heatwave.
More information about this review
IGEM is not re-examining event details, nor the findings or recommendations made by inquiries and policy papers such as:
- 2009 Victorian Bushfires Royal Commission
- Review of the 2010–11 Flood Warnings & Response
- Victorian Emergency Management Reform White Paper - 2012
- 2014 Hazelwood Mine Fire Inquiry
- Review of response to the thunderstorm asthma event of 21–22 November 2016.
IGEM will not re-address the monitoring activities conducted and acquitted on behalf of the Victorian Government, other than where communities raise concerns as to the longer-term effectiveness of strategies implemented in response to recommendations made.
Organisations involved in this review include:
- Australian Red Cross
- Country Fire Authority (CFA)
- Department of Jobs, Precincts and Regions (DJPR)
- Department of Education and Training (DET)
- Department of Environment, Land, Water and Planning (DELWP)
- Department of Health and Human Services (DHHS)
- Department of Premier and Cabinet (DPC)
- Department of Treasury and Finance (DTF)
- Emergency Management Victoria (EMV)
- Emergency Services Telecommunications Authority (ESTA)
- Local Government Victoria (LGV)
- Metropolitan Fire and Emergency Services Board (MFB)
- Municipal Association of Victoria (MAV)
- Victorian Council of Churches (VCC)
- Victorian Council of Social Service (VCOSS)
- Victoria Police (VicPol)
- Victoria State Emergency Service (VICSES)
How we use your information
Information shared with us is treated confidentially. It will not be published and we do not know your identity. The Inspector-General for Emergency Management will store all information securely and it will only be used for the purposes of this review.
We will keep you updated as our review progresses, including how the information collected has helped us and about future consultations. We will do this by posting updates online www.igem.vic.gov.au and through out Twitter account @IGEM_Vic.
You can also provide your email through the "Stay Informed" link at the top of this page to get updates on this review. Your email address will not be shared with anyone and will not be linked to your survey answers.