Engage Victoria is the Victorian Government's Online Consultation platform provided by the State of Victoria through the Department of Premier and Cabinet and supported by Harvest Digital Planning. It provides an opportunity for citizens to be involved in public decisions that affect them.
We collect information about you and your use of the Engage Victoria site which may vary depending on your particular interaction with the service.
For statistical purposes, we may collect the following data about your visit to the Engage Victoria site in order to improve the service. We collect clickstream data and visitor logs to measure visitation numbers and the following information.
All of the information collected on unregistered users is completely depersonalised. This means we cannot identify who is undertaking the actions that we are monitoring. We will not attempt to identify you except when we are legally compelled to do so.
If you are a registered user, we may, in addition to the above data and depending on the nature of the consultation, collect the following information:
Note that if you register or log in to Engage Victoria via Facebook we will verify your details with
Facebook but will not store your Facebook account information.
By monitoring this additional information that you provide, we are able to protect the integrity of the discussions from individuals and groups who may attempt to unduly influence the outcomes of a consultation process. For example, we check to ensure each user has a single email account. We also review the site to protect it from spam or trolls.
We use the personal information about you to:
We will protect and handle your personal information in accordance with the Victorian Government’s Privacy and Data Protection Act 2014.
Regardless of whether you are a registered user, we will retain any communications that you send to us in accordance with the Victorian Public Records Act 1973. We will store this information in a secure area within our message services system and will use it in accordance with the Act or as required or authorised by law.
We collect the data and information outlined above including a combination of Google Analytics, server logs and tools within the functionality of the site, using data security protocols.
Where data in Google Analytics is stored offsite, we ensure this is depersonalised and cannot be used to identify specific individuals. Where data and information is collected via the site’s servers and tools, this is managed through our data security protocols and processes.
Not all of the information that you provide to us will be able to be viewed by other users of Engage Victoria
Content that you post on the site publicly, will be able to be viewed by everyone who uses the site. Each post will contain your username and any publically available reports from consultations, and may include quotes from participants in forums, surveys and other consultation tools.
We will never disclose the following information when supplied by you, to other users:
We try to ensure that the personal information that we collect is accurate. If information that you have provided to us is no longer accurate, please support us to update our records by logging into your Engage Victoria account page where you can update your details. Alternatively, you can Contact us
We may send you information and announcements from time to time by email or via social media networks.
You can choose to receive newsletters and other updates from us by email. If you choose this but then change your mind, you can unsubscribe at any time by following the process set out in the emails and newsletters that we send you.
There are some other important matters that you should know about:
Engage Victoria is the Victorian Government's Online Consultation platform provided by the State of Victoria through the Department of Premier and Cabinet and supported by Harvest Digital Planning. It provides a platform for Victorians to be involved in public decisions that affect them.
Everyone who has internet access and a web browser is able to visit Engage Victoria If you would like to participate in interactive components such as commenting or voting on issues, you may need to register.
Any user suspected to be providing misleading information, misrepresenting their identity or misusing the service will have their registration suspended.
When you register with Engage Victoria we will ask you to choose a password. Please do not tell anyone else your password as you are solely responsible for all activities that occur on this service through your account.
If you believe your account has been compromised or hacked, please inform us immediately by the Contact Us form so we can take appropriate action.
If you have registered with Engage Victoria you can post comments and upload content to the service.
Unless otherwise stated by us, the content that you post to Engage Victoria will be visible to all registered and unregistered users of the service. We do not guarantee any confidentiality in relation to the content that you post on Engage Victoria If you wish to provide confidential information, please contact the agency details relating to the particular consultation to arrange an alternative way to respond.
We monitor the content posted on Engage Victoria on a regular basis, but it is not possible to monitor all content submitted to the service at all times. This means that from time to time you may see inappropriate content on the site before we can remove it in accordance with the Community Guidelines. If you wish to report content that you believe is inappropriate, you can do so by using a reporting function or by emailing us at Contact Us.
Although we monitor public submissions to the site, we do not assume responsibility for third-party content posted on the service. We do not make any warranties, express or implied, as to the timeliness, integrity, accuracy, appropriateness, legality, reliability or quality of the content posted on Engage Victoria.
The content posted by agencies, by the public and by other stakeholders to Engage Victoria does not necessarily reflect the position, policies or views of the Victorian Government.
All of the content that an individual posts to the site is their sole responsibility. Engage Victoria is not responsible for the content that is posted by users to the service. Engage Victoria does not endorse the views or material contained in the contributions of members of the public or third party sites and is not responsible for the content, availability or performance of external sites linked to or hosting the service.
Consultation content presented through Engage Victoria is the responsibility of the agency or agencies responsible for the specific consultation process and any queries or concerns should be directed to that agency using the contact details provided within the consultation.
We do not accept responsibility or liability for, arising from or in connection with content posted on the site.
The Engage Victoria service is provided to you on an “as is” basis and we make no statements, representations or warranties about the timeliness, accuracy, completeness or reliability of any part of the service. If you want to use or rely upon content posted on Engage Victoria , it is your responsibility to independently evaluate the content and bear all risks associated with your use or reliance on this content. You are responsible for ensuring by independent verification its accuracy, currency or completeness. You use Engage Victoria and rely on any information contained on this service at your own risk.
All reports will be evaluated and if your objection is upheld the content will be hidden from public view. Please note that we reserve the exclusive right to make the final determination of what is inaccurate, inappropriate or offensive. If we do not uphold your objection, we will communicate to you why your objection was not upheld provided that we have your valid contact information.
Access to Engage Victoria relies on internet and network technologies outside of our control. We do not guarantee that you will be able to continually access the service without interruption.
We are not liable for any loss, damage, cost or expense resulting from any delay in operation or transmission, communications failure, internet access difficulties or malfunction in equipment or software. If you have difficulties accessing Engage Victoria please Contact Us.
If you have registered with Engage Victoria but no longer wish to be registered, you can cancel your registration by Contact Us.
Content that you have posted to Engage Victoria may remain on the service even after you have cancelled your registration and may be evaluated by agencies in their consultation processes. You are not entitled to have this content removed.
You can choose to receive newsletters and other updates from Engage Victoria by email. If you then change your mind, you can unsubscribe at any time by following the process set out in the emails that we send you.
Engage Victoria may contains links to websites which are not controlled or owned by us. Those websites have their own terms and conditions of use and you should familiarise yourself with them.
We are not responsible or liable for the availability or content of any website linked to or from the Engage Victoria that is not owned or controlled by us.
All websites linked to or from Engage Victoria are linked “as is” and we do not:
We do not agree to any conduct associated with a linked site which may be unlawful or an infringement of rights.
Please ensure that you keep your own copies of your content, as Engage Victoria may not archive, store or back-up your content to make your content accessible online.
We reserve the right to assume the exclusive defense and control of any matter otherwise subject to this indemnity clause. If we do so, you agree that you will cooperate and help us to assert any defences.
You agree to release and discharge us, to the full extent permitted by law, from all actions, proceedings, claims or demands for costs and damages howsoever arising which you may have at any time against us arising out of or related to your use of the Engage Victoria service.
We can suspend or terminate your access to the Engage Victoria service at our sole discretion at any time with or without providing you with notice and we can do so for any reason.
You confirm that you own or have the right to use any copyright material included in your content and that you are not infringing any person’s rights by submitting the content to Engage Victoria .
All intellectual property in the content of the Engage Victoria service (except for the content submitted by you and other users including other government agencies) including without limitation the text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us and are protected by law, including but not limited to the Copyright Act 1968 (Cth). Engage Victoria may also contain third party material that is protected by law.
To the extent permitted by applicable law, you unconditionally and irrevocably consent, and will obtain all other necessary unconditional and irrevocable written consents from other persons involved in producing any content, to any act or omission that would otherwise infringe any moral rights in any content which is transmitted by you onto the Engage Victoria service whether occurring before or after a consent is given.
You agree that you must not institute, maintain or support any claim or proceeding against us for infringement of any of your moral rights (or the moral rights of any third person) arising from the transmission of content through use of Engage Victoria .
Your agree that you must sign documents and do all acts and things reasonably required by us for the purpose of giving effect to our rights in relation to your moral rights consent.
If you access Engage Victoria from a location outside of Victoria, you do so on your own initiative and are responsible for compliance with applicable local laws and Victorian laws.
We may modify or discontinue any information or features that form part of the Engage Victoria service any time, with or without notice to you, and without liability.
You may not assign any of your rights to use the Engage Victoria service to anyone. If we find that you have done so, we reserve the right to suspend and/or delete your account with Engage Victoria and take further action if warranted.
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