Submissions are now closed. Thank you to all who contributed.


The Department of Justice and Community Safety is making new regulations to replace the Estate Agents (Education) Interim Regulations 2019 (the Interim Regulations). The Interim Regulations came into effect on 23 October 2019 and are due to expire on 22 October 2020.

The Estate Agents (Education) Regulations 2020 (the proposed Regulations) will prescribe the courses of instruction for:

  • the licensing of estate agents
  • eligibility to be employed as an agent’s representative.

They also provide for certain exemptions from prescribed requirements.

The proposed education requirements reflect significant changes to standards of competency for estate agents and agents’ representatives.

These requirements draw on a new training package for the real estate industry that was developed following a national review. A copy of the new training package is available on the website.

The Department has prepared a regulatory impact statement (RIS) that examines the impact of the proposed Regulations and possible alternatives.

The RIS and the proposed Regulations are now available for public consultation and they can be viewed in the Document library below.

Objectives of the proposed Regulations

  1. To ensure that the training undertaken by estate agents and agents' representatives equips them with the necessary skills to perform their duties competently and render services with the expected level of due care and skill. This objective will assist in :
    • improving the reputation of the real estate industry
    • reducing risks to vulnerable tenants, and
    • reducing disputes between consumers and agents.
  2. To ensure the prescribed course of instruction for estate agents and agents' representatives does not impose an undue cost on the sector including business, consumers, and students.

Privacy collection notice

The Department of Justice and Community Safety is committed to protecting personal information provided by you in accordance with the principles of the Victorian privacy laws.

The information you provide in your comment or submission will be considered by the department in providing advice to the Minister for Consumer Affairs, Gaming and Liquor Regulation to finalise the proposed Regulations.

To ensure a transparent process, comments and submissions will be published under your name and, where relevant, your organisation’s name on the Engage Victoria platform. Your email and address will not be published. We will also publish a statement setting out the reasons for the direction taken in the final form of the Regulations. If you have provided an email address, you will be notified of the publishing of the statement.

Comments and submissions will also be provided to the Scrutiny of Acts and Regulations Committee (SARC) of Parliament after the Regulations are made, in accordance with the requirements of the Subordinate Legislation Act 1994.

If you make an anonymous submission or do not wish to provide your personal information, we will not be able to identify your submission if you wish to access it, make a correction or require technical support.

Please do not identify individuals in your submission. Comments or submissions which consist of allegations or complaints against individuals, and are not comments on the proposed Regulations, will not be published. If this happens, the complaint will be referred for assessment and advice to the relevant area within Consumer Affairs Victoria if appropriate.

You may access the information you have provided to the department for this consultation by contacting Regulation Policy: