Every five years, the Essential Services Commission must complete an inquiry into whether the Port of Melbourne has complied with the Victorian Government’s pricing order. We must determine whether any non-compliance was significant and sustained. We must complete this inquiry within six months of the end of the period, 1 July 2016 to 30 June 2021 – in this case, by 31 December 2021. Once we have finished our inquiry, we will report our findings to the Assistant Treasurer.

We want to hear your views on the Port of Melbourne’s compliance with the pricing over the past five years. This inquiry is relevant to the port’s direct and indirect users including Victorian consumers who purchase imported goods. To better understand these matters, you can view the port’s tariff compliance statements for the past five years on our website. There you will also find our interim commentaries that provide guidance to the port and identify potential issues for stakeholders.

The Port of Melbourne services international and domestic shipping lines carrying cargo in containers and general cargo to and from Melbourne through the Port Phillip Bay.

The Port Management Act 1995 specifies the prescribed services the port provides and that we regulate. A pricing order sets out the requirements for the port when setting prices for prescribed services, such as:

  • how to calculate prices
  • the extent prices can change between years
  • when the port needs to apply to us for variations.

The port charges users in line with the pricing order. This is so the port has a reasonable opportunity to recover efficient costs for providing prescribed services such as:

  • wharfage
  • channel use
  • berth or area hire
  • other ancillary services.

How to participate

We will consider feedback given to us until 3 September 2021. You can provide feedback to us on this page by:

  • providing general comments or answering our consultation questions
  • uploading a submission document(s)
  • participating in our virtual question and answer forum
  • signing up for a one-on-one information session with commission staff, or
  • attending our online public hearing on 15 July 2021.

Submissions are open until 3 September 2021.

Next steps

We will use your feedback and submissions to inform our inquiry’s findings.

We will release a summary of our engagement and how we have used your feedback in October 2021, noting we are not able to release confidential or commercially sensitive information.

We will provide a confidential final report to the Assistant Treasurer by 31 December 2021.

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Collection notice

As part of making a submission, we need you to provide personal information, such as your name, email address, town of residence and postcode. We may use this information to send you updates about this review. We may also collect personal information when you contact us with a query. Aside from any exceptions in relevant privacy legislation, we will not use or disclose the information you provide for any purpose other than to progress and respond to your query. You have the right to access personal information we hold about you. We may ask you to pay a small fee for this. You can also request that we correct your personal information in our records at no charge by contacting communication@esc.vic.gov.au.

We will publish your submission

Unless you tell us otherwise we will publish your submission the on the Essential Services Commission website. This process may involve publishing your personal information (your name, not your address). We generally do not accept anonymous submissions. If you have concerns about your identity being made public, please consider making your submission confidential rather than submitting it anonymously.

Requesting confidentiality

If you believe your submission contains information that should be confidential or commercially sensitive you must let us know why in writing. If we agree the information is confidential or commercially sensitive you will need to provide us two copies – one complete and one redacted version (preserving page numbers etc by not simply deleting information). If you make your submission public (e.g. by giving it to the media) we will assume confidentiality no longer applies and publish the unredacted version.

Read more information about our submissions policy.

About us

The Essential Services Commission is an independent regulator that promotes the long term interests of Victorian consumers with respect to the price, quality and reliability of essential services. We regulate Victoria’s energy, water and transport sectors, and administer the local government Fair Go Rates system.