Commercial Passenger Vehicles Victoria (CPVV) has consulted on its draft monitoring, compliance and enforcement policy 2019-2022.
CPVV, formerly the Taxi Services Commission, is the regulator of the commercial passenger vehicle industry. This industry includes unbooked services (taxi rank and hail) and booked services (taxis, hire cars and rideshare vehicles).
The commercial passenger vehicle industry has undertaken enormous change in recent times. This has required reform in the legislation and regulations, and in the regulatory approach of CPVV. The reform has changed CPVV’s approach from protecting a highly regulated taxi and hire car industry to one where competition is encouraged, and safety, accessibility and consumer protections are the regulatory focus. This policy provides a basis for CPVV to examine and transform its approach to regulating the CPV industry to meet the expectations of the Victorian community.
The draft policy outlined how CPVV intends to monitor, promote compliance with, and enforce, industry laws in ways that are efficient, cost effective and proportionate.
CPVV invited and received submissions from the commercial passenger vehicle industry and other stakeholders about how we intend to regulate as outlined in the draft monitoring, compliance and enforcement policy 2019-2022.
Consultation has now closed (submissions were due by 14 May 2019). Thank you for your contributions.
Submissions are published below:
Finalising the monitoring, compliance and enforcement policy
The final CPVV monitoring, compliance and enforcement policy was published on the CPVV website on 1 July 2019.
Submissions were considered in May and June 2019 and amendments were made to the policy in response to the feedback. All those who make a submission will receive feedback and an overview of changes to the policy will be made available on this website.