Commercial Passenger Vehicles Victoria (CPVV) is consulting on its draft monitoring, compliance and enforcement policy 2019-2022.
CPVV, formerly the Taxi Services Commission, is the regulator of the commercial passenger vehicle industry. This industry includes unbooked services (taxi rank and hail) and booked services (taxis, hire cars and rideshare vehicles).
The commercial passenger vehicle industry has undertaken enormous change in recent times. This has required reform in the legislation and regulations, and in the regulatory approach of CPVV. The reform has changed CPVV’s approach from protecting a highly regulated taxi and hire car industry to one where competition is encouraged, and safety, accessibility and consumer protections are the regulatory focus. This policy provides a basis for CPVV to examine and transform its approach to regulating the CPV industry to meet the expectations of the Victorian community.
The draft policy outlines how CPVV intends to monitor, promote compliance with, and enforce, industry laws in ways that are efficient, cost effective and proportionate.
CPVV wants to hear from the commercial passenger vehicle industry and other stakeholders about how we intend to regulate as outlined in the draft monitoring, compliance and enforcement policy 2019-2022.
This is your chance to influence the framework, policies and principles that will guide regulation of commercial passenger vehicle industry.
How to make a submission
Consultation has now closed (submissions were due by 14 May 2019). Thank you for your contributions.
Submissions will be published on the Engage Victoria website.
Finalising the monitoring, compliance and enforcement policy
Submissions will be considered in May and June 2019 and amendments will be made to the policy in response to the feedback. All those who make a submission will receive feedback and an overview of changes to the policy will be made available on the CPVV and Engage Victoria websites.
The final CPVV monitoring, compliance and enforcement policy will be published on the CPVV website on or before 1 July 2019.